In a significant shake-up at NV Energy, CEO Doug Cannon has resigned amid revelations that the utility overcharged more than 80,000 customers by at least $17 million over several years. The overcharges, attributed to misclassifying multi-family residences as single-family homes, led to inflated bills for countless Nevadans. Despite the magnitude of the error, NV Energy issued refunds covering only six months of overcharges, totaling less than $2 million.
Cannon’s departure comes as the Public Utilities Commission of Nevada (PUCN) considers a formal investigation into the utility’s billing practices. Critics argue that NV Energy’s actions reflect a broader pattern of prioritizing profits over customers, citing the company’s opposition to legislative reforms aimed at lowering energy costs and expanding solar access.
Brandon Barkhuff, previously NV Energy’s general counsel, has been appointed as the new CEO. Stakeholders now look to the company’s leadership to restore public trust and ensure accountability. As the PUCN deliberates on potential penalties and full restitution for affected customers, Nevadans await meaningful reforms to prevent such issues in the future.
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