Former state lawmaker Valerie E. Weber, Ph.D., was born and raised in California and has spent 30 years as a Nevadan. Her doctorate degree is in organizational systems.
As we examine the world of business practice, consider two overall concepts: “art” (function, structure and objectives) and “heart,” (workers, customers, vendors). These concepts lead to the tension of efficiency versus effectiveness. In other words, how do businesses deliver “cheaper, better, faster” (art) while maintaining customer service, worker satisfaction, and...
Recently, President Biden and his party in Washington celebrated the passage of the climate and drug pricing law. While most of the fanfare focused on how important lowering costs in health care is, the bill actually does very little to fix our broken system. There is no doubt that lowering...