Home>702Times>United Airlines Resolves Nationwide IT Issue Promptly, Ground Stop Lifted

United Airlines Resolves Nationwide IT Issue Promptly, Ground Stop Lifted

By TheNevadaGlobeStaff, September 5, 2023 12:02 pm

United Airlines has successfully resolved a system-wide information technology issue that prompted an hour-long nationwide ground stop on Tuesday. During this temporary halt, all departing aircraft were held at their respective airports.

In a statement, United Airlines confirmed that they have identified a solution for the technology problem, allowing flights to resume. They also expressed their commitment to assisting affected customers in reaching their destinations as quickly as possible. This update was shared on the social platform X.

It is essential to note that the IT issue did not affect flights that were already in the air, which continued their journeys as originally planned.

The Federal Aviation Administration (FAA) indicated that it had initiated the ground stop at the request of United Airlines. FAA records show that the ground stop lasted a little over an hour.

According to FlightAware, a flight tracking website, United Airlines had to cancel seven flights and experienced delays for 301 flights, which accounted for approximately 11% of its scheduled flights on Tuesday.

Although airline ground stops due to computer issues are relatively rare, they are not unprecedented. In April, Southwest Airlines faced a similar situation when a technology failure resulted in a one-hour nationwide stoppage of its flights.

Source: Reuters

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